Contact
Need help with an order, delivery, or vendor enquiry?
Plants Direct helps customers discover local nursery stock, but some fulfilment and order follow-up still require direct coordination with the grower. Use the product enquiry forms first where available, then contact our team if you need marketplace support.
How to get the fastest answer
- 1. Product question: use the enquiry form on the product page so the correct grower receives your details.
- 2. Checkout follow-up: keep your order reference from the success page handy and include it in any support request.
- 3. Vendor onboarding: contact us if you are a nursery interested in listing stock on Plants Direct.
Marketplace support
support@plantsdirect.com.au
We recommend email for all order, vendor, and policy-related enquiries so there is a clear written record.